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Unusual: a plane takes off from Toulouse early and leaves behind 50 passengers

undefined undefined 27 mars 2024 undefined 17h45

undefined undefined 6 mai 2024 undefined 13h02

The Editor

An airplane taking off early is already rare (and abnormal, unless it's full). But an airplane taking off early and leaving about fifty passengers at the boarding gate, which had closed earlier, is just plain wacky! The low-cost airline Ryanair was offering a flight between Toulouse airport and the city of Fez in Morocco. Scheduled for 7:25 in the morning, the FR3551 flight would have taken off 15 minutes early according to the passengers. And where it gets tricky is that about fifty passengers, who were on time, were turned away at the boarding gate. "When we entered the boarding area at 7:10 after two hours of waiting at check-in, we were told that the plane had already left," one of the unfortunate passengers told La Dépêche du Midi. A mishap to which the company responded the following morning with a statement stating that a "sudden departure procedure" had been initiated.Reimbursement was going to be activated." A failure that would be due to the fact that Toulouse-Blagnac airport did not have a passenger counter and therefore it was up to service providers to deal with the anger of the travelers. via GIPHY