Between two rides, a hello, a smile, or a little chat can change everything. In VTC, the rating doesn’t depend solely on the driver; passengers are evaluated too. And when we look at the highest-rated in France, this ranking holds some surprises.
The Ranking of the Friendliest Passengers
Every year, Uber analyzes the ratings left by drivers for their passengers to create a friendliness map for VTC. And in 2026, the verdict clearly points to northern France. At the top of the ranking is Saint-Quentin, claiming the first place with an almost perfect score of 4.98/5. This impressive performance allows it to surpass Troyes, the number one last year, which is now in second place. Following closely are several cities known for their wonderful passengers: Lorient, Avignon, Besançon, Cherbourg, and Poitiers. Then we find big cities like Lille, Marseille, and Toulouse. This just goes to show that even in bustling big cities, politeness has its place. In contrast, Paris and Grenoble are at the bottom of the list. But don’t worry, their ratings remain high; we are far from having rude passengers.
nightmare. In reality, the French are doing quite well with a national average of 4.89/5, up from last year. Even better, they surpass the average for international passengers, which is set at 4.84/5. With an average score of 4.93/5, Nantes is on par with Limoges, Rennes, Strasbourg, Rouen, and Clermont-FerrandVoir cette publication sur Instagram
The recipe for a five-star passenger
Beyond the cities, the platform has also highlighted an individual profile. A passenger from Lille, Laurène, was crowned « best passenger in France » with an impressive 5/5 rating out of a hundred rides. Her secret? Nothing revolutionary, just a lot of common sense. Saying hello, thanking the driver, respecting the car, not making anyone wait unnecessarily, and keeping a friendly attitude. Simple gestures, but they really make a difference. She sums this up with a telling phrase: the ride is not just a journey, it’s a shared moment.
Politeness, the new urban superpower?
In lives that are often rushed, digital, and sometimes impersonal, human connection remains central — even for a ten-minute ride. A smile or a light conversation can transform the vibe of a trip. And let’s be honest, everyone prefers a pleasant interaction!
it's rather better than an awkward silence or an rude customer. The drivers, who are busy with rides all day long, are especially attuned to these little signs of respect.