It's a distinction that brings great joy! Every year since 2015, AirHelp, the world's largest passenger rights technology company, ranks the best airports in the world. This ranking is considered the most comprehensive and accurate based on data from airports worldwide. A total of 240 airports from 70 different countries around the world were analyzed and compared this year. And the result is clear...
Lyon Saint-Exupéry voted third best airport in France
In this edition, Lyon Saint-Exupéry Airport stands out by ranking 142nd in the best airports in the world. The Lyon airport receives an overall score of 7.47 and is particularly recognized for its punctuality (7.1), customer ratings (8), and retail and dining space (8.1). This year, The Lyon Saint-Exupéry airport ranks 3rd among the best airports in France, behind Toulouse-Blagnac (115th) and Nantes-Atlantique (138th).
Wow, on a global scale, the Doha Hamad airport in Qatar is leading the pack with an impressive average score of 8.52. Coming in hot on its heels are the Cape Town airport in South Africa (8.50) and the Nagoya Chubu airport in Japan (8.49). Japan is actually the most represented country in the top 10, with three airports making the cut (while South Africa and Brazil each have two). Looks like we still have some work to do in France if we want to climb up that ranking!
For this ranking, AirHelp took into account punctuality (60%), user reviews (20%), and the quality of dining and shopping areas (20%). The data was mainly obtained through the AirHelp data platform, which monitors over 4,000 airports worldwide, and thanks to the personal experiences of 17,000 passengers from over 60 countries, analyzing the performance of airports from May 1, 2023 to April 30, 2024.